We Love Feedback!

08/17/2018
Traditional huts on Lake Titicaca

We are listeners. It’s an important skill for trip creators to have. And not just before your trip, when, of course, it’s important for our team of Latin America travel specialists to listen closely in order to build your ideal customized travel itinerary attuned to your interests and schedule, but also after your travel experience with Southern Explorations.
 
We love feedback. We love hearing from our past guests, learning more from their own experiences, and continually building on our experience creating itineraries that deliver above and beyond.
 
That’s why, following every Southern Explorations adventure, we make sure to survey our guests to learn all we can about their particular experience exploring Latin America with us. We always encourage our guests to e-mail us, call us (1-877-784-5400), review on TrustPilot, and share their experiences on our Facebook page after they travel.
 
It’s not only extremely insightful for us, it’s also great for our entire Southern Explorations community, allowing everyone to exchange highlights and perceptions that might just help the next Southern Explorations adventurers narrow in on the ideal trip for them.
 
Plus, reviews like the one below, which we just recently received from a family of seven on our Machu Picchu & Lake Titicaca trip, remind us of exactly why we love doing our jobs so much.
 
“We could not be more satisfied and had a truly great time. Our guides Agosto (Cuzco/Machu Picchu) and Eduardo (Cusco/ Lake Titicaca) were each exceptional in their own right. They were so warm, knowledgeable and deeply connected to the culture, local people, cuisine and textile heritage. We learned so much, did so much and it was thanks to them that we enjoyed an authentic (not tourist) experience. 
 
This is our second fabulous trip with Southern Explorations and we will most certainly book through you again for our personal travel to South America. I am also considering a work related trip (I work for a college that hosts alumni educational travel trips) and will be in touch with you about a possible trip in 2020 (perhaps Machu Picchu again as that would be a draw, but also thinking about Patagonia in Chile). We can discuss. 
 
Meanwhile, please know how deeply grateful we are to you for designing such an exceptional adventure for us, and tending so carefully to every detail. It was an experience we will never forget.” – Ann
 
And that’s a review we’ll never forget. We appreciate the fact that you’ve invested your hard-earned money and are placing your well-deserved vacation time in our hands, so we are constantly working to ensure that your money is well spent on a rewarding and revelatory experience that delivers exceptional value. Knowing we’ve delivered on our promise to provide you with personalized trips while affording peace-of-mind throughout the travel process - from your first call or email to chat through your next adventure, right through to the lasting memories you take home with you -  is what drives us every day. 
 
Have you traveled with us before? We’d love to hear all about your experience. Share your Southern Explorations story on Facebook today!